Cookie Policy
How we use cookies on our website
Last Updated: 18 November 2025
This Cookie Policy explains what cookies are, how Fresh Ground Eltham uses them on our website, and how you can control the use of cookies.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow a website to remember your actions and preferences (such as shopping cart contents, language, font size, and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
How We Use Cookies
We use cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as:
- Maintaining your session while browsing the website
- Storing items in your shopping cart
- Remembering your preferences
- Ensuring security and preventing fraud
These cookies cannot be disabled as they are essential for the website to function.
Functionality Cookies
These cookies allow the website to remember choices you make and provide enhanced features:
- Storing booking information during checkout
- Remembering your preferences for display settings
- Maintaining your shopping cart contents
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously:
- Which pages are visited most frequently
- How long visitors spend on each page
- How visitors navigate through the site
- Any error messages encountered
This information helps us improve our website and user experience.
Third-Party Cookies
We may use third-party services that set cookies on your device. These include:
- PayPal: For payment processing. PayPal uses cookies to provide secure payment functionality.
- Payment Services: Cookies necessary for processing payments securely.
These third-party cookies are subject to the respective privacy policies of these third parties.
Types of Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| Session cookies | Maintain user session and shopping cart | Session (deleted when browser closes) |
| Booking data | Store booking information during checkout | Session |
Managing Cookies
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can impact your user experience and parts of our website may no longer be fully accessible.
Browser Settings
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Impact of Disabling Cookies
If you choose to disable cookies, some features of our website may not function properly:
- You may not be able to complete bookings
- Your shopping cart may not persist between pages
- You may need to re-enter information more frequently
- Some personalised features may not work
Cookie Consent
By continuing to use our website, you consent to our use of cookies as described in this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or not use our website.
Essential cookies are necessary for the website to function and cannot be disabled. For other cookies, you can manage your preferences through your browser settings.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operations. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about our use of cookies, please contact us:
Fresh Ground Eltham